When it comes to buying a mattress, finding the best price can be a challenge. Mattress Firm has made it easier with their Low Price Guarantee. This guarantee ensures that customers who purchase a mattress from Mattress Firm will get the lowest price available for that mattress. In this article, we’ll explain what the Low Price Guarantee is and how it works, who is eligible to receive it, what types of mattresses are covered by the guarantee, how to claim the Low Price Guarantee, and more.
2. What is Mattress Firm’s Low Price Guarantee?
Mattress Firm’s Low Price Guarantee is a promise that customers who purchase a mattress from Mattress Firm will get the lowest price available for that mattress. If customers find the same mattress at a lower price within 60 days of their purchase, they can receive a refund for the difference in price.
3. How Does the Low Price Guarantee Work?
The Low Price Guarantee works by allowing customers to request a refund if they find the same mattress at a lower price within 60 days of their purchase from Mattress Firm. Customers must provide proof of the lower price in order to be eligible for the refund. The proof must include an advertisement or website link showing the lower price for the same mattress as purchased from Mattress Firm.
4. Who is Eligible to Receive the Low Price Guarantee?
The Low Price Guarantee is available to all customers who purchase a mattress from Mattress Firm within 60 days of their purchase date.
5. What Types of Mattresses are Covered by the Low Price Guarantee?
The Low Price Guarantee covers all types of mattresses sold at Mattress Firm, including memory foam mattresses, hybrid mattresses, innerspring mattresses, adjustable beds, and more.
6. Are There Any Exclusions or Limitations to the Low Price Guarantee?
Yes, there are some exclusions and limitations to the Low Price Guarantee. The guarantee does not apply to clearance items or items sold in “as-is” condition; items must be new and unused to qualify for a refund under this guarantee. Additionally, prices found on auction sites or through third-party marketplaces such as eBay are not eligible for this guarantee.
7. How Do I Claim the Low Price Guarantee?
Claiming the Low Price Guarantee is easy: simply contact Mattress Firm customer service and provide proof of the lower price you found for your mattress within 60 days of your purchase date. You will then be issued a refund for the difference in price between your original purchase and the lower-priced item you found online or in store.
8. How Long Does it Take for My Refund to be Processed?
Refunds are typically processed within 7-10 business days after your claim has been approved by customer service representatives at Mattress Firm.
9. Is There an Additional Fee for Claiming the Low Price Guarantee?
No, there is no additional fee for claiming the Low Price Guarantee from Mattress Firm; however, if you choose to return your original purchase after receiving your refund, you may be subject to restocking fees or other fees depending on your original payment method and store policies.
Mattress Firm’s Low Price Guarantee makes it easy for customers to get the lowest prices on their mattresses without having to shop around or worry about getting stuck with an overpriced item down the line. Customers can rest assured knowing that if they find a better deal within 60 days of their purchase date, they can receive a refund for any difference in price with no hassle or additional fees involved!
< h 2 > 11 . FAQs < / h 2 >
Q: How long do I have to claim my refund under Mattress Firm’s low price guarantee?
A: You have up to 60 days from your original purchase date to claim your refund under this guarantee